The Screen Isn't the Product. (Video)
AI may make the screen optional while the data, context, workflow, and business rules become more important.
Read field note →Topic archive
enterprise-software
What Happens to the Seat? (Video)
The seat may become the admission ticket. The work becomes the meter.
Read field note →Your Customer Stopped Logging In. Good News? (Video)
Falling logins may mean a product is dying, or it may mean the product is becoming infrastructure.
Read field note →Where Does Value Live? (Video)
AI agents are separating the application interface from the capabilities underneath it. Where does the value live when the screen becomes optional?
Read field note →Where Does Value Live?
AI agents are separating the application from the capability underneath it. If customers stop opening your software but consume more of what it does, where does the value actually live?
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